For commercial and residential HVAC shops that need equipment service histories, maintenance contracts, dispatch, and reports clean enough to send to a property manager without retyping.
HVAC service has its own rhythm: recurring maintenance contracts, equipment service histories you reference at every visit, parts that need to ship to the job site before the tech rolls. ReliableTrack handles all of it with offline-first reliability and a customizable build that maps to how your shop actually runs.
What you get
Every unit gets its own service log — model, serial, install date, refrigerant charge, every visit, every part replaced. Pull up the full history from the tech's phone before he turns the first screw.
Quarterly PM schedules, annual inspections, filter change cycles — all tracked, all scheduled, all assigned. Auto-generate the next visit when the current one closes.
Photos auto-organize by equipment + visit. AI captions every shot ("nameplate showing model XYZ", "leaking condensate line"). Find any photo from any job, any year, in seconds.
Assign jobs, the tech's phone buzzes on the lock screen. Customer gets a public tracking link with live ETA — no app install, no login.
Quote on-site from a parts catalog you maintain. Convert to an invoice with one tap. Multi-sheet XLSX exports to QuickBooks Online and Desktop.
Yes. Refrigerant type, weight added, weight recovered, and technician certification number are all logged per visit, per unit. EPA Section 608 compliance documentation generates automatically.
See our detailed comparison pages: vs FieldEdge and vs ServiceTitan. Short version: ReliableTrack is more flexible and significantly cheaper; FieldEdge has deeper QuickBooks Desktop integration; ServiceTitan is purpose-built for residential HVAC at enterprise scale.
Yes. A parts catalog with your prices is loaded during your 48-hour custom build. Techs pick from a list — no typing, no markup mistakes.
Other comparisons
Yours, branded and tailored, in 48 hours.
No setup fees · No sales rep · Live in 48 hours