Field service software for oilfield crews

Built in the Permian by an oilfield operator. We use it on our own crew every day before we sell it to yours. Pad-aware, offline-first, and built for the equipment you actually service.

ReliableTrack was built by an oilfield service operator who got tired of clipboard forms, missing photos, and 4 AM "where's the tech" calls. Every feature in the platform was tested daily on real wells before we sold it to anyone else. If you service heater treaters, line heaters, BMS units, flares, PSVs, or thief hatches — this is built for you.

What you get

BMS service tickets

Burner Management System work orders with pre-built fields for every major platform — Profire, ACL, Platinum, Surefire, Hawk, and pneumatic-only. Pre-inspection audits, recertifications, alarm-history captures.

Per-pad job tracking

Tag every job to the operator + pad + equipment. Filter by operator, lease, county, or AFE. See every piece of work done on a specific tank battery this year in two clicks.

PSV / PRV / thief hatch documentation

Set-pressure logging, bench-test records, calibration certificates, and replacement history. CPA-ready PDF reports per asset for compliance audits.

Offline-first for remote pads

Most pads don't have signal. Drafts auto-save every 2 seconds to the phone's local storage. Submissions queue and sync the moment a bar comes back. Photos, GPS, signatures — all survive.

Bilingual Spanish/English UI

Your Spanish-speaking crew picks their language. AI translates customer notes between languages while preserving part numbers and operator names verbatim.

AI photo captions

Every photo your tech takes is OCR'd and auto-captioned. Search by equipment, location, or alarm code months later.

Oilfield FAQs

Do you support BMS platforms beyond Profire?

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Yes — ACL, Platinum, Surefire, Hawk, and pneumatic-only systems all have purpose-built ticket templates. We can add any platform during your 48-hour custom build.

Can my office team see live tech location across the basin?

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Yes. A live tech map shows every active tech in real time, color-coded by status. No more "where's my tech" phone calls.

How does invoicing work for operators that need AFE coding?

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AFE field is built into every ticket. Filter, export, and bill by AFE. CPA-ready XLSX exports import into QuickBooks Online and Desktop directly.

Will it work at our pad outside Pecos with zero signal?

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Yes. Offline-first is the entire reason we built ReliableTrack. Your tech works the full ticket — photos, GPS, signature — without a single bar of signal. It all syncs the moment they're back in range.

Your crew deserves the future.

Yours, branded and tailored, in 48 hours.

No setup fees · No sales rep · Live in 48 hours